IT Support Specialist
Singapore | Full-time
About Us
Margin Wheeler is Singapore’s leading corporate service provider, delivering award-winning incorporation, corporate secretarial, accounting, and tax solutions. We are looking for a skilled and service-oriented IT Support Specialist to provide technical assistance, maintain IT systems, and ensure smooth daily operations for both internal staff and client-facing systems.
Key Responsibilities
-
Provide first-line technical support to internal staff via phone, email, or in person.
-
Troubleshoot hardware, software, and network issues.
-
Install, configure, and maintain IT equipment and applications.
-
Assist with system updates, backups, and security measures.
-
Maintain IT asset inventory and documentation.
-
Escalate complex issues to external vendors or higher-level IT staff when needed.
-
Provide basic training and guidance to staff on IT tools and best practices.
-
Support IT-related projects and process improvement initiatives.
Requirements
-
Diploma/Degree in Information Technology, Computer Science, or related field.
-
1–3 years’ IT support experience; fresh graduates with relevant skills may be considered.
-
Good knowledge of Windows and macOS environments, office productivity software, and basic networking.